Call Center - ProService Finteco

How can Call Center help your business?

In addition to facilitating operational processes, we offer active support for post-sale activities. We know that good relations with Participants and access to full and up-to-date product information are very important to our Clients. We offer professional communication-oriented solutions to support the development of good relations with Participants.

Call Centre – we provide our Clients with a professional Call Centre service which may be addressed both to Shareholders and distributors. The range of services provided as part of the dedicated telephone service is adapted to the expectations of our Clients. Call Centre operators are regularly trained by fund management companies to ensure the highest quality of the services provided.
Interactive information services – we offer mechanisms which allow investors to receive direct information on the status of their investments, settled transactions, fund valuations, etc. The mechanisms provide 24/7 access to information on the phone (IVR) or online; they may also be used as applications for the submission of instructions and other declarations.

We also offer professional complaint and inquiry handling for investors and fund Participants. Complaints and inquiries are handled and answered in accordance with procedures agreed on with our Clients, thanks to which services provided are top-quality.

Let’s talk about Call Center

Order a phone call using the form or contact our experts directly – we will advise and help you!

Tomasz Kowalik

Sales Director of the ProService Finteco Group

+48 668 837 348